(Guia Para Compradores)
|Shipping and Returns
(Envio y Retornos)
|How much is my shipping?
Cuanto va costar para enviar mi orden?
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.|
|What is the return policy?
Qual es la polica de retornos?
|Please see our Returns & Exchanges for complete details regarding our return policy.|
|How do I return my product?
Como puedo regresar mi producto?
|Please click here for more information on returning an item.|
|When will my order ship?
Cuando va salir mi order?
|Please allow 3-5 days for your order to be processed. We do our best to ship orders out as quickly as possible. However, availability is limited on many items and processing time may vary depending on your customization options. Please call us if your event is less than 3 weeks away to ensure that your items can be delivered on time. To track your order, you may click the "Your Account" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.|
|Can I call in my order?
Puedo llamar para poner mi orden?
|Of course! We want you to feel as comfortable as possible about ordering from us. You can call in your order during our store hours at 1-888-822-2025.|
|Do you have any stores?
Donde esta su tienda?
|Yes. We are located at 5136 Jacksboro Hwy. in Fort Worth, Texas.|
|How do I contact you?
Como los puedo contactar?
|Please click here for our company contact information.|